Every public service organisation has unique training and development requirements, which impact its effectiveness, productivity, sustainability, employee satisfaction and overall costs. CHPSI will offer timely and relevant programmes geared towards enhancing the overall competencies and capabilities of all levels of public officers.
The programmes are structured in a manner to allow for certification to move from one level to another.
Using a structured methodology, the institute will first seek to conduct a needs analysis, so as to thoroughly understand the desired outcomes of the interventions. Some of the competencies which will be addressed include:
- Customer Service Excellence
- Team Building
- Communication and Presentation Skills
- Personal Mastery
For more information on our customised programme please contact us.